Home Affairs2022-10-31T18:17:56+00:00

Department of Home Affairs

The office is responsible for Civic and Immigration services. Due to Covid-19 services are currently rendered strictly by appointment.

For the most up-to-date information please see the announcements below.

The office is located at/the physical address is:

South African High Commission
15 Whitehall

Immigration Services: london.visa@dirco.gov.za

Civic Services: london.civic@dirco.gov.za


1) Adult Passport: £ 58.00

2) Maxi Passport: £115.00

3) Child Passport: £58.00

4) Lost/Stolen/Damage Passport: £116.00


We are pleased to inform you that the Department of Home Affairs has outsourced passport services to VFS Global with effect from 01 June 2022. Please book your appointment on the link below:


The following services will still be rendered at the Home Affairs Section of the High Commission by appointment:

1. Notice of birth/ birth registration

2. 1st ID book and ID book replacement (Smart ID Cards are only issued in South Africa)

3. 1st Adult passport i.e. 15 1/2 year olds who have never been issued with an ID book/Smart Card.

4. Amendments i.e. Change of forenames / Change of Surname (NOT due to marriage or divorce).

5. Emergency Travel Certificate

6. Death registration

7. Consent for minor passport applications (For parents in different countries)

The following services are rendered strictly by post:

1. Retention of South African citizenship.

2. Renunciation of South African citizenship.

3. Determination of citizenship status

4. Certificates (Birth, marriage, death, certificate of no Impediment)

For access to forms and guides, please click the button below:

Recent Announcements

Services at Whitehall

Emergency Travel Document

South African citizens who already lodged applications for Emergency Travel Documents will be contacted individually and will be provided with a collection date, the date will be on a Tuesday or Thursday. Dates will be allocated according to date of Travel as per air tickets submitted.

People who were scheduled for November 2020 appointments to lodge Emergency Travel Document applications will be provided dates to submit applications, dates will be provided according to dates of travel. Emergency cases involving bereavement will receive priority.

Passports collection

If you have received notification that your passport is ready for collection, please use the postal option, procedure is on the notification email. Passports/Certificates will be dispatched once a week until the office re-opens.

Other applications

Please continue to send your applications by post.

Letters of retention will be processed and dispatched once a week during lockdown, until the office re-opens.

6 November 2020|
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